Privacy | Hero Energy Australia

This page describes our current practice for heroenergy.com.au. If you need a solicitor-reviewed privacy policy, please arrange one before relying on this text for compliance purposes.

Who we are

HERO ELECTRICAL SERVICE PTY LTD (ABN 89 656 371 532, ACN 656 371 532), trading as Hero Energy Australia, based in Bentleigh East, VIC 3165. Contact: (03) 4063 1888 or info@heroenergy.com.au.

What this website does

This is a static marketing website. It does not create user accounts, and it does not store quote-form submissions on our servers. The quote form opens your own email application with a message addressed to info@heroenergy.com.au.

Information we may receive

If you email us or use the quote form, you may share:

Name and email address
Optional phone number
Suburb or site details
Notes about solar, battery, installation, maintenance, or upgrades

We use that information to respond to your enquiry, prepare quotes, and carry out work you ask us to do.

How we hold and share it

Enquiry emails sit in our business email. We do not sell your details. We may share relevant information with installers, suppliers, or contractors only where needed to quote or complete work you requested. We may also disclose information if Australian law requires it.

Website logs and cookies

Our hosting provider may keep standard server logs (for example IP address, browser type, and pages requested) for security and reliability. This site does not intentionally set marketing cookies. Third-party fonts loaded from Google Fonts may involve a connection to Google’s servers when a page loads.

Access and correction

If you want to know what personal information we hold about you from an enquiry, or you want it corrected or deleted where practical, email info@heroenergy.com.au. We will respond as reasonably as we can.

Updates

We may update this notice when our practices or the site change. The version on this page is the current one.

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